

Depending on your account, it will either follow the format: or m. The two have very specific qualities, so we recommend you read our IMAP vs POP article if you're not sure which one to choose.

It use to be possible when you set up a new account in Mail to specify the ports, account type (POP, IMAP), SSL, Password, etc all before actually trying to connect to the server. I need to add the ports when I set up the new account or it won't connect to the mail server. Now when I try and create the new account through mail>add account, because I can't add the ports in during the "add account" portion of adding a new account, it won't connect and create the new account. I spoke to a tech rep and tried to make the changes, but that wasn't working, so I deleted the Spectrum/Charter account opting to start over. They told me it was an Apple problem but I was able to set up an account through another mail server and connect, so it is a charter/spectrum problem. I have been unable to connect to charter since Nov. I had an account in Mail for another provider (Spectrum/Charter).
